RoadAssist

Terms of use.

Effective 15 October 2026 · updated 21 October 2026 · RoadAssist Bharat

Not an emergency service. In an emergency in India, call 112. Never wait for RoadAssist to get help for you.

These terms apply to the RoadAssist Bharat web app and consoles at app.roadassistbharat.online, the Android app and the Telegram bot. By using them you accept these terms. If you do not, please do not use them. How we handle your data is in the Privacy policy.

1. A working demo, provided as is

RoadAssist Bharat is a student project run by its project team, not a company and not a commercial service. It is free and provided as is and as available, with no promise that it works, is accurate, is secure or stays online. The live demo runs on a free hosting plan that goes to sleep when idle and can take about a minute to wake. We may change, reset or switch off any part of it at any time, with or without notice.

2. No emergency-service guarantee

RoadAssist is not connected to 112, the police, ambulances or any other responder. On the live demo an SOS creates a record and looks up the nearest simulated unit, but contacts nobody: text alerts to your emergency contacts are only written to a log, not sent. Telegram alerts, where switched on, reach only contacts who opted in, and their delivery is not guaranteed. Nothing in the app, including a message that an alert was sent, means that help is coming. Call 112.

3. Accounts

On the live demo, phone sign-in accepts only published demo numbers and shows the sign-in code on screen, so those accounts are shared with anyone who uses the same number. Do not enter real personal details, real emergency contacts or real medical information into them. If you sign in with Google, the account is yours; keep your Google account secure, because anyone who controls it can enter your RoadAssist account. You must be 18 or older to create an account.

You can delete a citizen account yourself, in Settings on the web or More on Android, at any time when no booking or SOS is open; the Privacy policy says exactly what is deleted and what is kept. The shared demo numbers cannot be deleted, because everyone trying the demo uses them. Other accounts are deleted on request.

4. Acceptable use

Use RoadAssist lawfully and for its purpose. Do not:

We may remove content, or suspend or close an account, that breaks these rules.

5. Mechanics, bookings and payments

On the live demo, the mechanics, service partners, responder units and road-monitoring devices are demo data: simulated accounts and equipment, not real businesses or people. A booking will not bring anyone to you, and quotes, invoices and payments are simulated, so no money moves. We do not vouch for any mechanic, price or repair.

6. AI detections can be wrong

The road scan and the road-monitoring dashboard use computer-vision models to suggest potholes and road damage. They miss real hazards and report ones that are not there. A detection, or the absence of one, is a suggestion, never a statement that a road is safe. Watch the road, not the screen, and never use the app while driving. Map data, addresses, distances, travel times, weather and nearby places come from open data and free services and can also be wrong or out of date.

7. What you submit

You keep the rights to the photos, notes and reports you submit. You allow us to store them and to show them as the Privacy policy describes, for example a hazard's position on the live map, for as long as the demo holds them. Map data is © OpenStreetMap contributors.

8. Limitation of liability

Because this is a free student demo, you use it at your own risk. To the fullest extent Indian law allows, the project team is not liable for any loss, injury or damage that comes from using RoadAssist, from relying on anything it shows, or from it being unavailable, wrong or insecure. This includes a missed or delayed emergency alert, a booking nobody answers, and a wrong detection or route. Nothing in these terms excludes a liability that the law does not allow to be excluded.

9. Governing law

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute about them.

10. Changes

We may update these terms. The new version applies from the effective date shown at the top of this page. Earlier versions are kept in the project's public source history.

11. Contact

Open an issue at github.com/saatwik-1157/roadassist-bharat/issues. Issues are public, so do not include personal details.